Return Policy information can be found on the "Returns" tab just under the main product image on the Product page for each item. We DO NOT accept returns on certain products that are made to order or custom. The information found on the "Returns" tab will indicate if the item is a returnable product.
What you need to know about Return Policy:
- You will be responsible for return shipping costs
- There is a 25% restocking fee
- Credit will be processed immediately upon return and may take 5 – 7 business days to complete or show up in your financial accounts
- Any damage sustained by the customer will not constitute a permissible return
- If USA Exterior is responsible for any error in shipping the wrong item, the customer will be able to exchange the item and will not be responsible for any shipping charges.
- We will only accept returns that are requested within the first 30 days of receiving your order.